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HELPFUL FAQS WHEN TRAVELING TO ARUBA

As the island of Aruba is open and welcoming visitors, it is important to be fully informed regarding entry requirements prior to traveling. As the collective global community continues to work towards curtailing the spread of COVID-19, the island is doing its part to protect its visitors and citizens. Below you will find helpful information and FAQs to assist you in preparing for your vacation on Aruba.

Great news for JetBlue passengers flying to Aruba—the company and the island have announced a new pre-testing program called Vault. This virtually-supervised at-home test, facilitated by Vault’s platform, is the first and only "home kit saliva-based test" accepted for entry when flying to Aruba. The test is administered via an online video connection, with a test supervisor who ensures the customer is providing their sample properly. The sample is then shipped overnight to a laboratory for processing within 72 hours. Learn more at learn.vaulthealth.com/aruba.

TRAVEL

What countries are currently allowed to travel to Aruba?
Aruba is reopening in phases and is monitored closely by the Government of Aruba and the Department of Public Health. Currently, the United States, Canada, Europe, and the Caribbean (excluding the Dominican Republic and Haiti) are allowed to travel to Aruba. Dates for Latin America will be announced soon.

Where can I find a Rapid Test location in the United States?
If you are traveling from the U.S., a COVID-19 test may be required before traveling to Aruba. To find testing locations near you, visit www.aruba.com/us/traveler-health-requirements/covid-testing#testing-locations. Simply enter your state and city for details on where to find a testing location.

You can also visit www.rapidtesttravel.com for assistance with finding a location where PCR rapid testing is available within a 72-hour period*. To find a testing location, enter the state you reside in and choose your preferred testing facility. 

The U.S. Department of Health & Human Services has also provided a resource for finding testing locations in your state at Community Based Testing Sites. In addition, you can search “COVID-19 TESTING SITE” on Google for local testing locations.

*Rapid test turnaround times may change, so please check the testing site when making an appointment and visit www.aruba.com/us/traveler-health-requirements/covid-testing for Aruba's specific travel requirements for your country or state.

Where can I find official information on what to do prior to arrival?
It is essential for all incoming visitors to carefully and thoroughly read through Aruba’s Traveler Health Requirements and follow the required steps.*

You can also review the Aruba Visitor’s Guide to Safe & Happy Travels.

*We recommend that you read the Traveler Health Requirements upon making your reservation and again up to 72 hours prior to travel to make sure you are up to date on the latest information.

What is the ED (EmbarkationDisembarkation) Card?
All visitors are required to complete the online Embarkation/Disembarkation card process and get approved in order to enter Aruba. To review and start the process of completing your ED Card online, visit edcardaruba.aw and follow these steps:



*If you have any challenges uploading your results to the ED Card online, be sure you are using GOOGLE CHROME as your browser (even from a Mac) and be sure your attachment is less than 3 MB. 
  1. Complete the basic traveler information.
  2. 72 hours before your arrival date you will receive an email with the Self Health Questionnaire and Aruba Visitors Insurance information.
  3. Upload the negative results from your PCR COVID-19 test within to prior to your departure.
  4. Complete your payment for the Aruba Visitors Insurance.
  5. Download, screenshot, or print your ED Card to show upon arrival.

Why do I need to purchase the Aruba Visitors Insurance prior to arrival?
Due to the COVID-19 pandemic, the government of Aruba has created an insurance program to ensure that visitors are properly insured. It is mandatory to purchase Aruba Visitor Insurance prior to arrival to help protect you against incurred medical and non-medical expenses due to COVID-19 during your stay. For full details on the Aruba Visitor Insurance program including coverage details, eligibility requirements, premium calculations by age, maximum length of coverage, FAQ’s and more, please click here. You will need to purchase Aruba Visitors insurance prior to arrival and in order to complete the ED Card.

TESTING

What are the requirements for PCR COVID-19 tests?
There are three testing options. Travelers should visit Aruba Health Requirements to confirm which type of COVID-19 PCR tests are accepted.

· The cost of a PCR test taken in a traveler’s home country prior to traveling to Aruba is the responsibility of the traveler. All travelers should visit Aruba Health Requirements for information on which PCR tests are approved.

· The test must be a COVID-19 test obtained from a nasal/oral swab specimen through PCR, NAAT, or molecular testing performed by a certified lab. Any other COVID-19 test (serological testing/antibody testing, antigen testing, or any other blood test), a doctor’s declaration, and home kits will not be accepted for Option 1.

· Alternately, travelers can wait to arrive in Aruba and receive a PCR test at the airport. The cost for the test is $75 and will be the responsibility of the traveler. This fee must be paid in advance when completing the ED (Embarkation/Disembarkation) Card.

· NOTE: U.S. Visitors - Residents of certain U.S. states* are required to perform Option 1. However, travelers from those specific states have access to a third option to perform two tests, should Option 1 not be possible.

· One accessible test - Accessible tests include Antigen (QL IA, FIA), PCR Home Kit, or any other type of test. Travelers must upload their negative results from one of the accessible tests 72-12 hours prior to their departure and take one PCR test upon arrival at the airport on Aruba.

· More information can be found here: Traveler Health Requirements.

If you have any challenges uploading your results to the ED Card online, be sure you are using GOOGLE CHROME as your browser (even from a Mac) and be sure your attachment is less than 3 MB. 


 

What is a PCR test?
A PCR test is a diagnostic test that can show if you have an active coronavirus infection that requires you to quarantine or isolate yourself from others. This highly accurate test is taken as a nasal or throat swab and usually does not need to be repeated. Results can be received the same day or up to a week later.

Source: FDA

What is an Antigen test?
An antigen test is another type of diagnostic test that can show if you have an active coronavirus infection. This test detects specific proteins on the surface of the virus. This test is highly accurate but negative results may need to be confirmed with a molecular test like a PCR test. This test is also taken as a nasal or throat swab and results can be received in one hour or less.

Source: FDA

What is an Antibody test?

An antibody test looks for antibodies that are made by your immune system in response to a threat like a specific virus. Antibodies help fight infection and can take several days or weeks to develop after an infection. At this time researchers do not know if the presence of antibodies means that you are immune to the coronavirus in the future. This test is taken via a finger prick or blood draw and results can be received the same day or up to 1-3 days later. Sometimes a second antibody test is needed for accurate results.

Source: FDA

When do I need to get tested for COVID-19?
It is important that the government of Aruba have testing to confirm that travelers are negative for coronavirus. Please upload the negative results from your PCR COVID-19 test within to  prior to your departure.

If I am tested at the Aruba Airport, will I have to spend 24 hours quarantined in my hotel room?
If you were not able to acquire an approved PCR test prior to your departure, you will need to take one at the Aruba airport when you arrive. While you wait for your results, you will be required to quarantine in your hotel room for up to 24 hours. For guests who are quarantining, the resort will provide food and beverage room service options, and complimentary Wi-Fi so you can check the status of your results via email.

What can I expect upon arrival at the airport?

Masks must be worn during your entire flight and until you leave the airport on Aruba. When you arrive, you must clear Passport Control before going through to Baggage Claim. You will then go through a thermal camera screening and a symptom/health screening. Afterwards, you will be asked to show proof of your negative PCR test uploaded via your EC Card OR take a PCR test approved by the Aruba government. You will then be allowed to leave the airport.

*Procedures are subject to change.

ON THE ISLAND

Do I have to wear a mask at the resort?
Currently, the Aruba government and Divi Resorts is requiring everyone to wear face masks in high-traffic areas, inside all establishments, when using public transportation (taxis, buses, and tour buses), and whenever social distancing is not possible.

Do I have to show a negative COVID-19 test taken up to 72 hours before check-in?
Yes, you are required to show proof a negative COVID-19 test taken up to 72 hours before check-in upon arrival.

- International travelers should have proof of a negative test upon arrival at the airport and the resort. We have protocols in place for any guest who is tested at the airport when entering Aruba.
- Local residents must show proof of a negative COVID-19 test at check-in.

What if I test positive for COVID-19 during my quarantine?
If a guest tests positive, they will remain in isolation at one of the designated government quarantine properties until they are recovered. Throughout the isolation process, medical follow-up will be conducted, and once the patient recovers and tests negative, he or she can resume their vacation or depart the destination.

What testing facilities are available in Aruba for testing 72 hours prior to departing back to my home country?
If you need to take a COVID-19 test prior to returning to your country of residence or state, tests are available at the following locations and payment is the guest’s responsibility. Taxis are readily available at the resort to transfer guests at their own expense to the testing facility of their choice:

Do appointments need to be made ahead of time for tests in Aruba, and when will I receive my results?

Aruba Hospital

  • Charge $75.00 per person
  • Need to make an appointment 2 days prior
  • On appointment day use a face mask
  • Receive results in 24 hours through email

Urgent care

  • Charge $100.00 per person
  • Can test on Mondays, Wednesdays, and Fridays from 8 a.m. to 10 a.m.
  • Will receive results on the same day


HEALTH & SAFETY MEASURES

What is Aruba’s Health & Happiness Program?
The island of Aruba has implemented mandatory health and safety protocols to ensure the wellbeing of visitors and locals. We are pleased to announce that we have received the highest standard seal, the GOLD SEAL, at all of our Divi Resorts locations on Aruba, at The Links at Divi Aruba golf course, and at all of our restaurants and bars, fitness centers, and facilities.

To learn more and review which Aruba businesses that have been certified, please visit Health Happiness Code.

What is the Clean Check Program?
Our CLEAN CHECK Program offers enhanced hygiene standards and safety measures at every resort. When you’re ready to travel, you can trust the Caribbean Experts!

Visit our CLEAN CHECK page to learn more.

Please note: Aruba's health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check Aruba.com frequently for any changes to dates, markets, required procedures, and more.

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