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HELPFUL FAQS WHEN TRAVELING TO
ST. CROIX

As the island of St. Croix is open and welcoming visitors, it is important to be fully informed regarding entry requirements prior to traveling. As the collective global community continues to work towards curtailing the spread of COVID-19, the island is doing its part to protect its visitors and citizens. Below you will find helpful information and FAQs to assist you in preparing for your vacation on St. Croix.

UPDATE: COVID TESTING REQUIREMENTS FOR TRAVELERS FROM THE UNITED STATES

In accordance with the Centers for Disease Control and Prevention and the United States Government, U.S. travelers returning to mainland U.S. from St. Croix will NOT BE required to present a negative COVID-19 test result.

TRAVEL

What are the requirements to travel to St. Croix?
Every traveler aged five or older who enters the U.S. Virgin Islands, by air or sea, including anyone in-transit to another destination, is required to use the USVI Travel Screening Portal and submit a COVID-19 test result within 5 days of travel.

Where can I find official information on what to do prior to arrival?
It is essential for all incoming visitors to carefully and thoroughly read through the latest information on entry, and visit usvitravelportal.com to complete the form and follow the required steps through to certification. You should also monitor usvitravelportal.com for travel updates.

Once travelers have completed their travel screening in the portal, they will receive a response from the Travel Screening Portal within 48 hours of submission. Please note that travelers who fail to use the Travel Screening Portal may be denied boarding.

*We recommend that you read the USVI Travel Advisory upon making your reservation and again up to 72 hours prior to travel to make sure you have the latest information.

Where can I find a Rapid Test location in the United States?
If you are traveling from the U.S., a COVID-19 test may be required before traveling to St. Croix. Visit www.rapidtesttravel.com for assistance with finding a location where PCR rapid testing is available within a 72-hour period.* To find a testing location, enter the state you reside in and choose your preferred testing facility. 

The U.S. Department of Health & Human Services has also provided a resource for finding testing locations in your state at Community Based Testing Sites. In addition, you can search “COVID-19 TESTING SITE” on Google for local testing locations.

*Rapid test turnaround times may change, so please check the testing site when making an appointment and visit usvitravelportal.com for St. Croix's specific travel requirements for your country or state.

TESTING

What are the requirements for COVID-19 tests?
Travelers are required to provide evidence of one of the following:

A COVID-19 molecular (e.g., RT-PCR, viral or nucleic acid amplification) test from a nasal or throat or saliva swab sample taken and NEGATIVE result received (both within five days of commencement of travel to the territory)

A COVID-19 antigen (rapid) test from a nasal or throat swab sample taken and NEGATIVE result received (both within five days of commencement of travel to the territory)

A COVID-19 antibody finger stick or blood draw test taken and POSITIVE result received (both within four months of commencement of travel to the territory)

For molecular and antigen tests, the five-day window is related to both taking the test and receiving results; tests taken or results received outside the five-day window do not meet the requirements. Travelers are encouraged to plan testing dates so as to receive their results within the five-day window prior to travel to the USVI.

Please make sure that the laboratory you select to perform your COVID-19 test, including those that offer in-home and mail-in services, should be certified under the Clinical Laboratory Improvement Amendment (CLIA).

Please make sure to travel with your original written test results as they are subject to inspection upon arrival by government authorities.

What is a PCR test?
A PCR test is a diagnostic test that can show if you have an active coronavirus infection that requires you to quarantine or isolate yourself from others. This highly accurate test is taken as a nasal or throat swab and usually does not need to be repeated. Results can be received the same day or up to a week later.

Source: FDA

What is an Antigen test?
An antigen test is another type of diagnostic test that can show if you have an active coronavirus infection. This test detects specific proteins on the surface of the virus. This test is highly accurate but negative results may need to be confirmed with a molecular test like a PCR test. This test is also taken as a nasal or throat swab and results can be received in one hour or less.

Source: FDA

What is an Antibody test?

An antibody test looks for antibodies that are made by your immune system in response to a threat like a specific virus. Antibodies help fight infection and can take several days or weeks to develop after an infection. At this time researchers do not know if the presence of antibodies means that you are immune to the coronavirus in the future. This test is taken via a finger prick or blood draw and results can be received the same day or up to 1-3 days later. Sometimes a second antibody test is needed for accurate results.

Source: FDA

When do I need to get tested for COVID-19?
It is important that the government of St. Croix have testing to confirm that travelers are negative for coronavirus. Please upload the negative results from your COVID-19 test within 5 days prior to your departure. Once completed, travelers should receive a response from the Travel Screening Portal within 48 hours of submission.

Please make sure to travel with the original copies of your test results.

What can I expect upon arrival at the airport?
Masks must be worn during your entire flight and until you leave the airport on St. Croix. All arriving passengers MUST wear a mask or facial covering that covers the mouth and nose upon disembarkation. Masks with exhalation vents should not be worn. The mask requirement is enforced by a fine. Children under two and persons unable to remove a mask without assistance are exempt. All travelers must also comply with social distancing requirements.

Upon aircraft or vessel arrival, a representative will advise passengers about the current screening procedures. Upon exiting the aircraft or vessel, all passengers will be escorted to the Virgin Islands Port Authority temperature checkpoint.

Travelers who have received certification from the Travel Screening Portal will be required to present their travel certification (digital or printed) to the screening agent or be denied boarding.

Even though you may possess COVID-19 test results, you may be subject to additional or enhanced screening and testing that includes body screening, observation for symptoms, an interview with a screening agent, and/or an additional COVID-19 test(s).

The U.S. Virgin Islands is a United States Territory and all travelers are subject to U.S. Customs and Border Protection (USCBP) and the Transportation Security Administration (TSA). Entry requirements for non-U.S. citizens are the same as for entering the United States from any foreign destination. Upon departure, a passport is required for all but U.S. citizens (U.S. citizens must show photo identification when leaving the island).

*Procedures are subject to change.

 

ON THE ISLAND

Do I have to wear a mask at the resort?
Currently, the St. Croix government and Divi Resorts is requiring everyone to wear face masks in high-traffic areas, inside all establishments, when using public transportation (taxis, buses, and tour buses), and whenever social distancing is not possible.

Do I have to show a negative COVID-19 test taken up to 72 hours before check-in?
Yes, you are required to show proof a negative COVID-19 test taken up to 72 hours before check-in upon arrival.

- Travelers should have proof of a negative test upon arrival at the airport and the resort.
- Local residents must show proof of a negative COVID-19 test at check-in.

What happens if I am asked to self-quarantine and test positive for COVID-19 upon arrival or during my stay?
Per the Department of Health, any traveler who is required to quarantine must proceed directly to their booked accommodation provider and self-quarantine for 10 days, or until the traveler is able to receive the required health authority clearance. Travelers who are required to quarantine for any reason are responsible for all costs including COVID-19 testing, transportation, accommodations, food and beverage, and any medical care.

RETURNING HOME

What testing facilities are available in St. Croix should I need to take a COVID-19 test to return to my state or country?
If you are required to take a COVID-19 test to return to you state or country of origin, please make call one of the island labs, or ask the front desk/concierge to assist in set up testing.*

*Information is subject to change.

If I have additional questions regarding entry or departure procedures, who should I contact?
Visitors and residents who have travel or tourism-related inquiries are asked to email info@usviupdate.com or call the Department of Tourism at 340-774-8784 or toll-free 1-800-372-USVI (8784).

HEALTH & SAFETY MEASURES

What is the Clean Check Program?
Our CLEAN CHECK Program offers enhanced hygiene standards and safety measures at every resort. When you’re ready to travel, you can trust the Caribbean Experts!

Visit our CLEAN CHECK page to learn more.


Please note: St. Croix’s health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check usviupdate.com frequently for any changes to dates, market, required procedures, and more.


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