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HELPFUL FAQS WHEN TRAVELING TO SINT MAARTEN

As the island of Sint Maarten is open and welcoming visitors, it is important to be fully informed regarding entry requirements prior to traveling. As the collective global community continues to work towards curtailing the spread of COVID-19, the island is doing its part to protect its visitors and citizens.

Please note that St. Maarten now requires mandatory insurance through the St. Maarten Visitors Protection Plan. Residents and French side residents are exempt from the insurance. The insurance is $30 for adults, $10 for children (ages 0-14), and valid for up to 180 days or 6 months. For more information, please visit www.sxmprotectionplan.com.

For insurance related questions, please send an email to: info@sxmprotectionplan.com.
For cancellation requests, please send an email to: support@sxmprotectionplan.com.
For copies of paid bills or payment receipt, please send an email to: claims@sxmprotectionplan.com.

Below you will find helpful information and FAQs to assist you in preparing for your vacation on Sint Maarten. For additional information, please visit https://stmaartenehas.com.

UPDATE: COVID TESTING REQUIREMENTS FOR TRAVELERS FROM THE UNITED STATES

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In accordance with the CDC and the United States Government, all returning travelers will be required to present a negative COVID-19 test within three (3) calendar days before your flight home. In addition, you are now required to fill out an attestation form to confirm that you've taken the test and that you're COVID-free. Airlines are providing a printed copy of the form for you to sign. You can also download the form here. For more info on assistance with testing locations, please scroll down or CLICK HERE.

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TRAVEL

What countries are currently allowed to travel to Sint Maarten?
Sint Maarten is continuously monitoring global developments to ensure the safety of their visitors and citizens. Currently, citizens of the United States, Canada, Europe, and the Caribbean (Saba, Sint Eustatius, Bonaire, Curaçao, Aruba, Anguilla, St. Barthelemy, Martinique, Guadeloupe, St. Kitts, Nevis, St. Lucia, Antigua, Barbuda, British Virgin Islands, and Dominica) are allowed to travel to Sint Maarten. Dates for Latin America and other countries will be announced soon.

Where can I find a testing location in the United States?
If you are traveling from the U.S., a COVID-19 (PCR or Antigen) test is required before traveling to Sint Maarten. For assistance with finding a location where testing is available within a 120- or 72-hour period*, visit www.rapidtesttravel.com. To find a testing location, enter the state you reside in and choose your preferred testing facility. 

The U.S. Department of Health & Human Services has also provided a resource for finding testing locations in your state at Community Based Testing Sites. In addition, you can search “COVID-19 TESTING SITE” on Google for local testing locations.

*Rapid test turnaround times may change, so please check the testing site when making an appointment and visit stmaartenupdates.com for travel requirements.

Where can I find official information on what to do prior to arrival?
It is essential for all incoming visitors to carefully and thoroughly read the Travel Entry Requirements and follow the required steps.*

*We recommend that you read the Traveler Health Requirements upon making your reservation and again up to 72 hours prior to travel to make sure you are up to date on the latest information.

What is EHAS (Electronic Health Authorization System)?
All visitors are required to complete the online EHAS FORM and get approved in order to enter Sint Maarten. To review and start the process of completing your EHAS FORM, visit stmaartenehas.com/application-form and follow these steps:

*Please check your spam/junk mail folder as well if you haven’t received a response.
  1. Fill out the EHAS FORM.
  2. Upload the negative results from your PCR or Antigen COVID-19 or approved antigen test within 120 or 72 hours of your departure (the last leg for connecting flights)
  3. Make sure you have proof of health insurance coverage.
  4. Provide an email address where you can be reached and monitor your inbox on a daily basis during your stay. Alerts and communication will be sent to you via this email.
  5. If your health authorization is approved, you will receive a printable authorization via e-mail*, which must be presented to the health and immigration authorities upon arrival. The original PCR COVID-19 or approved antigen test result should also be presented to the health authorities upon request.
  6. For travelers originating from a high-risk country, 14 consecutive days of self-monitoring of body temperature and possible flu like symptoms is mandatory. For travelers from a moderate risk country the mandatory self-monitoring period is 8 days.


TESTING

What countries need to take a PCR or approved antigen test?
Travelers residing in the Caribbean and travelers under the age of 10 are not required to take a PCR COVID-19 or approved antigen test as long as they have not been in any high-risk countries in the last 14 days prior to their travel to Sint Maarten. Travelers from Canada, Europe, and the United States are required to take a PCR or approved antigen test. All travelers must complete the EHAS form and have health insurance coverage.

Where can I find official information on what to do prior to arrival?
PCR test for the SARS-COV-2 virus obtained from a nasopharyngeal swab (nasal swab) is required and must be performed within within 120 hours (for the US and Canada) and 72 hours (for all other countries) prior to your departure to Sint Maarten (the last leg for connecting flights). Any non-home administered antigen tests are also approved for use and must be performed within 48 hours prior to your departure to Sint Maarten (the last leg for connecting flights). 

Other tests and tests performed outside of this 120- or 72-hour period will not be accepted. rt-PCR test methods with an Emergency Use Only Authorization (EUA) approval from the FDA will not be accepted.

The original result of this test must be received within 120 or 72 hours of your departure and uploaded as part of the health authorization application procedure to be processed. Processing takes 1-2 hours. The test result should clearly specify the name of the laboratory, the test subject name, the test date, the type of test administered, and how the test sample was obtained. Typed, written, or e-mail statements from doctors and non-laboratories will not be accepted.

Travelers who reside in the Caribbean (as long as they have not been to high-risk countries within 14 days) and children under 10 years of age are exempt from the mandatory PCR or approved antigen test.

If your PRC test and health authorization is approved, you will receive a printable authorization via e-mail, which must be presented to the health and immigration authorities upon arrival. The original PCR COVID-19 or approved antigen test results should also be presented to the health authorities upon request.

*U.S. travelers should consult their state’s travel requirements for any protocols regarding their reentry.

What is a PCR test?
A PCR test is a diagnostic test that can show if you have an active coronavirus infection that requires you to quarantine or isolate yourself from others. This highly accurate test is taken as a nasal or throat swab and usually does not need to be repeated. Results can be received the same day or up to a week later.

Source: FDA

What is an Antigen test?
An antigen test is another type of diagnostic test that can show if you have an active coronavirus infection. This test detects specific proteins on the surface of the virus. This test is highly accurate but negative results may need to be confirmed with a molecular test like a PCR test. This test is also taken as a nasal or throat swab and results can be received in one hour or less.

Source: FDA

What is an Antibody test?

An antibody test looks for antibodies that are made by your immune system in response to a threat like a specific virus. Antibodies help fight infection and can take several days or weeks to develop after an infection. At this time researchers do not know if the presence of antibodies means that you are immune to the coronavirus in the future. This test is taken via a finger prick or blood draw and results can be received the same day or up to 1-3 days later. Sometimes a second antibody test is needed for accurate results.

Source: FDA

When do I need to get tested for COVID-19?
It is important that the government of Sint Maarten have testing to confirm that travelers are negative for coronavirus. Please upload the negative results from your PCR COVID-19 test within 120 hours (the U.S. and Canada) or 72 hours (all other countries) prior to your departure.

What can I expect upon arrival at Princess Juliana International Airport?
When you arrive, you are required to wear your mask at all times while in the airport. While walking through the terminal building you will be scanned by a thermal camera prior to proceeding to the health care professionals who will ask you to show proof of your negative PCR test uploaded and a copy of your Health Declaration Form. If your test results have expired or wrong test was taken, you will have to take a PCR test at the airport. Afterward, you will go through passport control and on to the baggage claim area.

*Procedures are subject to change.

If I'm tested at the SXM Airport, will I have to quarantine in my hotel room?
If you are asked to take a PCR test at the Sint Maarten airport when you arrive, you will be required to quarantine in your hotel room while awaiting results. For guests who are quarantining, the resort will provide food and beverage room service options, and complimentary Wi-Fi so you can check the status of your results via email.



What if I test positive for COVID-19 during my quarantine?
If a guest tests positive, they will remain in quarantine for 14 days at Divi Little Bay Beach Resort until they are recovered. Throughout quarantine, medical follow-up will be conducted, and once the patient recovers and tests negative, he or she can resume their vacation or depart the destination.

ON THE ISLAND

Do I have to wear a mask at the resort?
Currently, the St. Maarten government and Divi Resorts is requiring everyone to wear face masks in high-traffic areas, inside all establishments, when using public transportation (taxis, buses, and tour buses), and whenever social distancing is not possible.

Do I have to show a negative COVID-19 test taken up to 120 hours before check-in?
Yes, you are required to show proof a negative COVID-19 test taken up to 120 hours before check-in upon arrival.

- International travelers should have proof of a negative test upon arrival at the airport and the resort. We have protocols in place for any guest who is tested at the airport when entering Sint Maarten.
- Local residents may be required to show proof of a negative COVID-19 test before checking in.  

What testing facilities are available in Sint Maarten for testing prior to departing back to my country?
In accordance with the Centers for Disease Control and Prevention and the United States Government, all air passengers arriving to the US from a foreign country are required to get tested no more than 3 days before their flight departs and to present the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. This applies to all air passengers, 2 years of age or older, traveling into the US, including US citizens and legal permanent residents. In addition, travelers are required to fill out an attestation form to confirm that they have taken the test and are COVID-free. Airlines are providing a printed copy of the form for travelers to sign. Travelers can also download the form here.

If you need to take a COVID-19 test prior to returning to your country of residence or state, tests are available at the following locations and payment is the guest’s responsibility. Taxis are readily available at the resort to transfer guests at their own expense to the testing facility of their choice.

For the latest information, visit stmaartenupdates.com


TESTING AT THE RESORT

Divi Little Bay provides testing at the resort on Thursdays from 5-6 p.m. in the hospitality room. The cost is $125 per person for a PCR test and $75 for a rapid antigen test, which will be billed to your room to be paid at the end of your stay. When you make a NEW reservation through our 30% off sale between February 18 and June 30, 2021 for travel through June 30, 2021, you’ll receive two complimentary return travel antigen test vouchers per room to be redeemed at the resort’s on-site testing location.*

Guests can sign up for testing upon arrival to the resort by providing their name, date of birth, and e-mail address. PCR tests will be taken to the laboratory for testing, and results will be available within 24 hours. Rapid antigen test results will be available 30 minutes after taking the test. For assistance with on-site testing on alternate days, please contact the Front Desk.

*Complimentary Antigen Tests: Valid on new reservations made February 18-June 30, 2021 for travel February 18-June 30, 2021. Not combinable with any other offer and cannot be redeemed for cash or credit. Must be an active guest at the resort to redeem the voucher. Vouchers are non-transferrable, and a minimum 3-night stay is required. Offer does not apply to timeshare reservations and existing nightly reservations. Vouchers will be received at check-in and are only valid for one-time use. Resort is not responsible for misplaced or lost vouchers. A photo ID and the original voucher are required at the time of testing. Use of testing services is at guest’s risk. Resort is not responsible or liable for any harm or damages caused by the acts or omissions of the testing service provider.


OFF-SITE TESTING

For assistance with testing off-site and transportation to off-site testing locations while at the resort, please visit the Front Desk.

Location

Cost

Phone

Address

Email

St. Maarten Laboratory Services SLS (closest to the resort) $75
+ 721 542-2518
Hamster Drive 1-G
prescreening@sls.sx
Midtown Medical Clinic $125
+ 721-542-6914 | + 721 520-5577
17 E.C. Richardson St., Philipsburg mercuurmedical@yahoo.com
Health Care Laboratory St. Maarten $70
+1 721 544-1036/1038 Orange Grove Mall 12-13, Union Rd., Cole Bay
mulletbayclinic@hotmail.com
Mullet Bay Clinic $106
+ 721 545 4280
Amazon Road 6A, Maho Reef
info@healthcarelab.sx
Dr. Grace Spencer* $55 (weekdays) $75 (weekends) + 721 542 2391
Oleander Rd. #13, Saunders drspencer@uwilaclinic.com
+Testing prices are subject to change without notice.

*Guests who have their swabs taken at Dr. Spencer’s office must have their samples tested at their own expense at one of the two laboratories below:

Location

Cost

Health Care Laboratory St. Maarten
$70
St. Maarten Laboratory Services SLS
$75

For more information on the CDC's travel requirement, visit www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html and review the CDC's frequently asked questions below. Please note that this information is subject to change.

When do I need to get a test to travel to the US? And what kind of test do I need?

Get tested no more than 3 days before your flight to the US departs. Make sure to be tested with a viral test (NAAT or antigen test) to determine if you are currently infected with COVID-19. Also make sure that you receive your results before your flight departs and have documentation of your results to show the airline.

What if I recently recovered from COVID-19?

CDC does not recommend getting tested again in the three months after a positive viral test, as long as you do not have symptoms of COVID-19. If you have had a positive viral test in the past 3 months, and you have met the criteria to end isolation, you may travel instead with documentation of your positive viral test results and a letter from your healthcare provider or a public health official that states you have been cleared for travel. The positive test result and letter together are referred to as “documentation of recovery.”

Who is checking to make sure that people have a negative test or documentation of recovery before they board a plane to the US?

The airline will confirm a COVID-19 negative test result or documentation of recovery for all passengers before boarding.

What happens if I don’t take a test and want to travel to the US?

Air passengers traveling to the US are required to present a negative COVID-19 test result or documentation of recovery.  Airlines must confirm the negative test result or documentation of recovery for all passengers before boarding. If a passenger chooses not to present a test result or documentation of recovery, the airline must deny boarding to the passenger.

What happens if I test positive?

If you receive a positive test while at the resort, please immediately notify our Front Desk. People should self-isolate and delay their travel if symptoms develop or a pre-departure test result is positive until they have recovered from COVID-19. Airlines must refuse to board anyone who does not present a negative test result for COVID-19 or documentation of recovery.

What is a verifiable test result?

A verifiable test result must be in the form of written documentation (paper or electronic copy) of a laboratory test result. Testing must be performed using a viral test (NAAT or antigen), and negative results must be presented to the airline prior to boarding. The test result documentation must include information that identifies the person, a specimen collection date and the type of test. A negative test result must show test was done within the 3 days before the flight.

What kind of documentation of my test result do I need to present?

CDC requires that air passengers arriving in the US have a paper or electronic copy of their test result for review by the airline before you board and for potential review by public health officials after you arrive in the US.

All travelers (including those who have recovered from COVID-19) should remember to wear a mask, stay at least 6 feet apart from people who are not in your household, and wash their hands often with soap and water for at least 20 seconds after blowing their nose, coughing, or sneezing and before eating. Travelers should look for symptoms of COVID-19 and take your temperature if you feel sick. Anyone sick with symptoms of COVID-19 should self-isolate and delay further travel.

For more information, visit After You Travel Internationally.

If I have one or more connecting flights to the US, does the 3-day period apply to the first flight or the last one?

If you are arriving on a direct flight to the US, your test must be done within the 3 days before your flight to the US departs. If you are arriving to the US via one or more connecting flights, your test must be done in the 3 days before the first flight in your itinerary, but only if the connecting flights were booked as a single passenger record with a final destination in the US and each connection (layover) is no longer than 24 hours long. If your connecting flight to the US was booked separately or a connection in your itinerary lasts longer than 24 hours, you will need to get tested within the 3 days before your flight that arrives in the US.

If I am connecting through the US to another country, do I still need to get tested?

Yes.  Any flight entering the US, even for a connection, will require testing before departure.

What if I have had a COVID-19 vaccine?  Do I still need a negative COVID-19 test or documentation of recovery from COVID-19?

Yes, all air passengers traveling to the US, regardless of vaccination status, are required to present a negative COVID-19 test result or documentation of recovery.







HEALTH & SAFETY MEASURES

What is the Clean Check Program?
Our CLEAN CHECK Program offers enhanced hygiene standards and safety measures at every resort. When you’re ready to travel, you can trust the Caribbean Experts!

Visit our CLEAN CHECK page to learn more.

SafeSeal Certification

What is the St. Maarten SafeSeal Certification?
The St. Maarten Tourism Bureau, St Maarten Hospitality & Trade Association (SHTA), and occupational health expert company Medwork has announced the launch of SafeSeal. The objective of this new certification program is to verify that companies adhere to strict cleanliness and hygiene guidelines to counter the COVID19 pandemic.

We recently obtained our Platinum Standard SafeSeal to show our commitment to the health and safety of our guests and employees. For more information, visit shta.com/safeseal.


Please note: Sint Maarten’s health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check stmaartenupdates.com frequently for any changes to dates, markets, required procedures, and more.


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