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HELPFUL FAQS WHEN TRAVELING TO SINT MAARTEN

As the island of St. Maarten is open and welcoming visitors, it is important to be fully informed regarding entry requirements prior to traveling. As the collective global community continues to work towards curtailing the spread of COVID-19, the island is doing its part to protect its visitors and citizens.

Please note that St. Maarten requires mandatory insurance through the St. Maarten Visitors Protection Plan. Residents and French side residents are exempt from the insurance. The insurance is $15 for adults, free for children under 15, and valid for up to 180 days or 6 months. For more information, please visit www.sxmprotectionplan.com.

For insurance related questions, please send an email to: info@sxmprotectionplan.com.
For cancellation requests, please send an email to: support@sxmprotectionplan.com.
For copies of paid bills or payment receipt, please send an email to: claims@sxmprotectionplan.com.

Below you will find helpful information and FAQs to assist you in preparing for your vacation on St. Maarten. For additional information, please visit stmaartenehas.com.

NEW TESTING INFORMATION

As of June 15, all fully vaccinated residents from St. Maarten and the BES islands can enter St. Maarten without testing, however, when originating from a banned country a rt-PCR test taken within 48 hours before departure must also be performed.

As of July 1, the rt-PCR test must be performed on a naso-pharygeal swab within 72 hours before departure by travelers originating from the USA and Canada. Alternatively, these travelers can also perform an antigen test within 48 hours prior to departure to St. Maarten.

UPDATE: COVID TESTING REQUIREMENTS FOR TRAVELERS FROM THE UNITED STATES

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In accordance with the CDC and the United States Government, all returning travelers will be required to present a negative COVID-19 test within three (3) calendar days before your flight home. In addition, you are now required to fill out an attestation form to confirm that you've taken the test and that you're COVID-free. Airlines are providing a printed copy of the form for you to sign. You can also download the form here. For more info on assistance with testing locations, please scroll down or CLICK HERE.

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TRAVEL

What countries are currently allowed to travel to Sint Maarten?
Sint Maarten is continuously monitoring global developments to ensure the safety of their visitors and citizens. Currently, a travel ban is in place for persons who have been in the following countries in the 14 days before departing to Sint Maarten: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guyana, Guyana, India, Pakistan, Panama, Paraguay, Peru, South Africa, Surinam, Uruguay, and Venezuela. Sint Maarten/Sint Martin/Saba/St. Eustatius residents are exempt from the travel ban and should get a rt-PCR test and complete the EHAS application before departure.

Where can I find a testing location in the United States?
If you are traveling from the U.S., a negative COVID-19 RT-PCR test is required and the test must be based on a nasal and oral swab issued at most 72-120 hours before departure of the last direct flight to St. Maarten; or a negative COVID-19 antigen test is required and the test must be based on a nasal and oral swab issued at most 48 hours before departure of the last direct flight to St. Maarten. For assistance with finding a location where testing is available, visit www.rapidtesttravel.com. To find a testing location, enter the state you reside in and choose your preferred testing facility. 

The U.S. Department of Health & Human Services has also provided a resource for finding testing locations in your state at Community Based Testing Sites. In addition, you can search “COVID-19 TESTING SITE” on Google for local testing locations.

NEW TESTING INFORMATION:
As of June 15, all fully vaccinated residents from St. Maarten and the BES islands can enter St. Maarten without testing, however, when originating from a banned country a rt-PCR test taken within 48 hours before departure must also be performed.

As of July 1, the rt-PCR test must be performed on a naso-pharygeal swab within 72 hours before departure by travelers originating from the USA and Canada. Alternatively, these travelers can also perform an antigen test within 48 hours prior to departure to St. Maarten.

*Rapid test turnaround times may change, so please check the testing site when making an appointment and visit stmaartenupdates.com for travel requirements.

Where can I find official information on what to do prior to arrival?
It is essential for all incoming visitors to carefully and thoroughly read the Travel Entry Requirements and follow the required steps.*

*We recommend that you read the Traveler Health Requirements upon making your reservation and again up to 72 hours prior to travel to make sure you are up to date on the latest information.

What is EHAS (Electronic Health Authorization System)?
All visitors are required to complete the online EHAS FORM and get approved in order to enter Sint Maarten. To review and start the process of completing your EHAS FORM, visit stmaartenehas.com/application-form and follow these steps:

  1. Fill out the EHAS FORM.
  2. Upload the negative results from your rt-PCR test for the SARS-COV-2 virus obtained from a naso-pharyngeal swab performed in the country of origin within 72-120 (for the US, US territories, and Canada) or 72 hours of your departure (the last leg for connecting flights). Alternatively, travelers originating from the USA and Canada can do an antigen test for the SARS-COV-2 virus obtained from a naso-pharyngeal swab performed within 48 hours prior to departure to Sint Maarten. All FDA approved antigen tests including those with Emergency Use Authorization only (EUA) are accepted.Children age 10 and under are exempt from the mandatory rt-PCR or antigen test. As of the day after the 10th birthday, a rt-PCR or antigen test has to be submitted. Travelers residing in and/or traveling from a low-risk country are exempt from the mandatory rt-PCR or antigen test. Low-risk countries include: Anguilla, Antiqua and Barbuda, Australia, Barbados, Bermuda, British Virgin Islands, Cayman Islands, China, Dominica, Grenada, Montserrat, New Zealand, Saba, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Singapore, and Sint Eustatius. The original test result to be uploaded as part of EHAS application procedure must clearly specify the name of the laboratory or clinic, full name of test subject, type of test administered, name of antigen test, swab date, source of the swab, result date and a negative result. Incomplete results, hand written or e-mail statements from doctors will not be accepted.
  3. The application must be completed in order to be processed. This includes proof of a negative COVID-19 test result, information on the vaccination status (including proof of completed vaccination in case fully vaccinated) and the purchase of the mandatory COVID-19 insurance. Children must have the online health form filled out by their parents. Please provide an email address where you can be reached and monitor your inbox on a daily basis during your stay. Alerts and communication will be sent to you via this email.
  4. If your health authorization is approved, you will receive a printable authorization via e-mail*, which must be presented to the health and immigration authorities upon arrival. The original PCR COVID-19 or approved antigen test result should also be presented to the health authorities upon request.
  5. For travelers originating from a high-risk country, 5 consecutive days of self-monitoring of body temperature and possible flu like symptoms is mandatory. The travelers in this category will receive an automated daily email alert providing a link for submitting the required information online the first 5 days of their stay. If you are remaining for a shorter term on the island, you will have to submit the information for the time you are on the island. Temperature measuring possibilities will also be offered in the lobby in most hotels and other lodging facilities.
*Please check your spam/junk mail folder as well if you haven’t received a response.
**As Saba has their own EHAS operational, same day transit travelers to Saba no longer need to apply in the Sint Maarten EHAS system, but only the Saba EHAS system which can be found at http://www.sabatourism.com/travel-requirements. Proof of the Saba EHAS approval must be demonstrated when transiting through Princess Juliana Airport Sint Maarten.

 

TESTING

What countries need to take a PCR or approved antigen test?
Travelers residing in the Caribbean and travelers under the age of 10 are not required to take a PCR COVID-19 or approved antigen test as long as they have not been in any high-risk countries in the last 14 days prior to their travel to Sint Maarten. Travelers from Canada, Europe, and the United States are required to take a PCR or approved antigen test. All travelers must complete the EHAS form and have health insurance coverage.

Where can I find official information on what to do prior to arrival?
The latest information can always be found by visiting stmaartenehas.com/travel-requirements.

All travelers originating from Aruba, Bonaire and Curacao:
As of Monday May 24, 2021 the following applies: For fully vaccinated travelers, a negative Ag test result within 48 hours before departure is required. Official proof of the vaccination status (national vaccination card) must be uploaded in EHAS. The Ag test must carry at least an FDA-EUA approval. For non-fully vaccinated travelers, a negative rt-PCR test result obtained from a naso-pharyngeal swab within 48 hours before departure is required.

Other travelers:

  1. A rt-PCR test for the SARS-COV-2 virus obtained from a naso-pharyngeal swab performed in the country of origin and within 72 hours prior to departure to Sint Maarten (last leg in case of connecting flights) is required for all travelers originating from a country that is categorized as high risk. Antibody tests and tests performed outside of the 72 hours period will not be accepted. Results from home covid-19 collection test kits will also not be accepted. Airlines might require you to show a negative lab test result. For travelers from the USA, US territories and Canada the time frame remains 120 hrs. prior to departure until July 1, when it becomes 72 hrs.
  2. Alternatively, travelers originating from the USA and Canada can do an antigen test for the SARS-COV-2 virus obtained from a naso-pharyngeal swab performed within 48 hours prior to departure to St. Maarten. All FDA approved antigen tests including those with Emergency Use Authorization only (EUA) are accepted. Tests performed outside of the 48 hours period and home tests will not be accepted.
  3. Travelers residing in and/or traveling from a low-risk country are exempted from the mandatory rt-PCR or antigen test.
  4. Travelers who reside in a low-risk country but have visited a high-risk country in the 14 days prior to departing to St. Maarten, must also have a rt-PCR or antigen test for the SARS-COV-2 virus performed in the country of origin within 72 respectively 48 hours prior to departure to St. Maarten (last leg in case of connecting flights).
  5.  The original test result to be uploaded as part of EHAS application procedure must clearly specify the name of the laboratory or clinic, full name of test subject, type of test administered, name of antigen test, swab date, source of the swab, result date and a negative result. Incomplete results, hand written or e-mail statements from doctors will not be accepted.
  6. Children of age 10 and under are exempted from the mandatory rt-PCR or antigen test. As of the day after the 10th birthday, a rt-PCR or antigen test has to be submitted.
  7. Airline and private flight crews with stopovers in St. Maarten or St. Martin must demonstrate a valid negative rt-PCR or antigen test upon arrival. Crew members not in possession of a valid negative rt-PCR or antigen test must self-quarantine until their departure flight.

*U.S. travelers should consult their state’s travel requirements for any protocols regarding their reentry.

What is a PCR test?
A PCR test is a diagnostic test that can show if you have an active coronavirus infection that requires you to quarantine or isolate yourself from others. This highly accurate test is taken as a nasal or throat swab and usually does not need to be repeated. Results can be received the same day or up to a week later.

Source: FDA

What is an Antigen test?
An antigen test is another type of diagnostic test that can show if you have an active coronavirus infection. This test detects specific proteins on the surface of the virus. This test is highly accurate but negative results may need to be confirmed with a molecular test like a PCR test. This test is also taken as a nasal or throat swab and results can be received in one hour or less.

Source: FDA

What is an Antibody test?

An antibody test looks for antibodies that are made by your immune system in response to a threat like a specific virus. Antibodies help fight infection and can take several days or weeks to develop after an infection. At this time researchers do not know if the presence of antibodies means that you are immune to the coronavirus in the future. This test is taken via a finger prick or blood draw and results can be received the same day or up to 1-3 days later. Sometimes a second antibody test is needed for accurate results.

Source: FDA

When do I need to get tested for COVID-19?
It is important that the government of Sint Maarten have testing to confirm that travelers are negative for coronavirus. Please upload the negative results from your PCR COVID-19 test within 120 hours (US, US territories, and Canada) or 72 hours (all other countries) prior to your departure.

What can I expect upon arrival at Princess Juliana International Airport?
When you arrive, you are required to wear your mask at all times while in the airport. While walking through the terminal building you will be scanned by a thermal camera prior to proceeding to the health care professionals who will ask you to show proof of your negative PCR test uploaded and a copy of your Health Declaration Form. If your test results have expired or wrong test was taken, you will have to take a PCR test at the airport. Afterward, you will go through passport control and on to the baggage claim area.

*Procedures are subject to change.

If I'm tested at the SXM Airport, will I have to quarantine in my hotel room?
If you are asked to take a PCR test at the Sint Maarten airport when you arrive, you will be required to quarantine in your hotel room while awaiting results. For guests who are quarantining, the resort will provide food and beverage room service options, and complimentary Wi-Fi so you can check the status of your results via email.



What if I test positive for COVID-19 during my quarantine?
If a guest tests positive, they will remain in quarantine for 14 days at Divi Little Bay Beach Resort until they are recovered. Throughout quarantine, medical follow-up will be conducted, and once the patient recovers and tests negative, he or she can resume their vacation or depart the destination.

ON THE ISLAND

Do I have to wear a mask at the resort?
Currently, the St. Maarten government and Divi Resorts is requiring everyone to wear face masks in high-traffic areas, inside all establishments, when using public transportation (taxis, buses, and tour buses), and whenever social distancing is not possible.

Do I have to show a negative COVID-19 test at check-in?
Yes, you are required to show proof a negative COVID-19 test at check-in upon arrival.

- International travelers should have proof of a negative test upon arrival at the airport and the resort. We have protocols in place for any guest who is tested at the airport when entering St. Maarten.
- Local residents may be required to show proof of a negative COVID-19 test before checking in.  

What testing facilities are available in St. Maarten for testing prior to departing back to my country?
In accordance with the Centers for Disease Control and Prevention and the United States Government, all air passengers arriving to the US from a foreign country are required to get tested no more than 3 days before their flight departs and to present the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. This applies to all air passengers, 2 years of age or older, traveling into the US, including US citizens and legal permanent residents. In addition, travelers are required to fill out an attestation form to confirm that they have taken the test and are COVID-free. Airlines are providing a printed copy of the form for travelers to sign. Travelers can also download the form here.

If you need to take a COVID-19 test prior to returning to your country of residence or state, tests are available at the following locations and payment is the guest’s responsibility. Taxis are readily available at the resort to transfer guests at their own expense to the testing facility of their choice.

For the latest information, visit stmaartenupdates.com


TESTING AT THE RESORT

Divi Little Bay provides antigen testing ONLY at the resort on Mondays, Wednesdays, and Fridays from 3 p.m. to 6 p.m. in the hospitality room. The cost is $80 per person, which will be billed to your room to be paid at the end of your stay.

Guests can sign up for testing online at medcare.aw/divisxm using the password provided by the resort.

Test results will be e-mailed within 2-3 hours after taking the test, and the Front desk can print these results if needed. For assistance with on-site testing on alternate days, please contact the Front Desk.


OFF-SITE TESTING

For assistance with testing off-site and transportation to off-site testing locations while at the resort, please visit the Front Desk.

Location

Cost

Phone

Address

Email

St. Maarten Laboratory Services SLS (closest to the resort) $75
+ 721 542-2518
Hamster Drive 1-G
prescreening@sls.sx
Midtown Medical Clinic $125
+ 721-542-6914 | + 721 520-5577
17 E.C. Richardson St., Philipsburg mercuurmedical@yahoo.com
Health Care Laboratory St. Maarten $70
+1 721 544-1036/1038 Orange Grove Mall 12-13, Union Rd., Cole Bay
info@healthcarelab.sx
Mullet Bay Clinic $106
+ 721 545 4280
Amazon Road 6A, Maho Reef
mulletbayclinic@hotmail.com
Dr. Grace Spencer* $55 (weekdays) $75 (weekends) + 721 542 2391
Oleander Rd. #13, Saunders drspencer@uwilaclinic.com
+Testing prices are subject to change without notice.

*Guests who have their swabs taken at Dr. Spencer’s office must have their samples tested at their own expense at one of the two laboratories below:

Location

Cost

Health Care Laboratory St. Maarten
$70
St. Maarten Laboratory Services SLS
$75

For more information on the CDC's travel requirement, visit www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html and review the CDC's frequently asked questions below. Please note that this information is subject to change.

When do I need to get a test to travel to the US? And what kind of test do I need?

Get tested in the timeframe required before your flight to the US departs. Make sure to be tested with a viral test (NAAT or antigen test) to determine if you are currently infected with COVID-19. Also make sure that you receive your results before your flight departs and have documentation of your results to show the airline.

What if I recently recovered from COVID-19?

CDC does not recommend getting tested again in the three months after a positive viral test, as long as you do not have symptoms of COVID-19. If you have had a positive viral test in the past 3 months, and you have met the criteria to end isolation, you may travel instead with documentation of your positive viral test results and a letter from your healthcare provider or a public health official that states you have been cleared for travel. The positive test result and letter together are referred to as “documentation of recovery.”

Who is checking to make sure that people have a negative test or documentation of recovery before they board a plane to the US?

The airline will confirm a COVID-19 negative test result or documentation of recovery for all passengers before boarding.

What happens if I don’t take a test and want to travel to the US?

Air passengers traveling to the US are required to present a negative COVID-19 test result or documentation of recovery.  Airlines must confirm the negative test result or documentation of recovery for all passengers before boarding. If a passenger chooses not to present a test result or documentation of recovery, the airline must deny boarding to the passenger.

What happens if I test positive?

If you receive a positive test while at the resort, please immediately notify our Front Desk. People should self-isolate and delay their travel if symptoms develop or a pre-departure test result is positive until they have recovered from COVID-19. Airlines must refuse to board anyone who does not present a negative test result for COVID-19 or documentation of recovery.

What is a verifiable test result?

A verifiable test result must be in the form of written documentation (paper or electronic copy) of a laboratory test result. Testing must be performed using a viral test (NAAT or antigen), and negative results must be presented to the airline prior to boarding. The test result documentation must include information that identifies the person, a specimen collection date and the type of test. A negative test result must show test was done within the 3 days before the flight.

What kind of documentation of my test result do I need to present?

CDC requires that air passengers arriving in the US have a paper or electronic copy of their test result for review by the airline before you board and for potential review by public health officials after you arrive in the US.

All travelers (including those who have recovered from COVID-19) should remember to wear a mask, stay at least 6 feet apart from people who are not in your household, and wash their hands often with soap and water for at least 20 seconds after blowing their nose, coughing, or sneezing and before eating. Travelers should look for symptoms of COVID-19 and take your temperature if you feel sick. Anyone sick with symptoms of COVID-19 should self-isolate and delay further travel.

For more information, visit After You Travel Internationally.

If I have one or more connecting flights to the US, does the 3-day period apply to the first flight or the last one?

If you are arriving on a direct flight to the US, your test must be done within the 3 days before your flight to the US departs. If you are arriving to the US via one or more connecting flights, your test must be done in the 3 days before the first flight in your itinerary, but only if the connecting flights were booked as a single passenger record with a final destination in the US and each connection (layover) is no longer than 24 hours long. If your connecting flight to the US was booked separately or a connection in your itinerary lasts longer than 24 hours, you will need to get tested within the 3 days before your flight that arrives in the US.

If I am connecting through the US to another country, do I still need to get tested?

Yes.  Any flight entering the US, even for a connection, will require testing before departure.

What if I have had a COVID-19 vaccine?  Do I still need a negative COVID-19 test or documentation of recovery from COVID-19?

Yes, all air passengers traveling to the US, regardless of vaccination status, are required to present a negative COVID-19 test result or documentation of recovery.








HEALTH & SAFETY MEASURES

What is the Clean Check Program?
Our CLEAN CHECK Program offers enhanced hygiene standards and safety measures at every resort. When you’re ready to travel, you can trust the Caribbean Experts!

Visit our CLEAN CHECK page to learn more.

SafeSeal Certification

What is the St. Maarten SafeSeal Certification?
The St. Maarten Tourism Bureau, St Maarten Hospitality & Trade Association (SHTA), and occupational health expert company Medwork has announced the launch of SafeSeal. The objective of this new certification program is to verify that companies adhere to strict cleanliness and hygiene guidelines to counter the COVID19 pandemic.

We recently obtained our Platinum Standard SafeSeal to show our commitment to the health and safety of our guests and employees. For more information, visit shta.com/safeseal.


Please note: Sint Maarten’s health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check stmaartenupdates.com frequently for any changes to dates, markets, required procedures, and more.


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