Divi Resorts Privacy & Pet Policy
Divi Resorts and its affiliates respect your concern about privacy. Divi operates this website and a mobile version of this website for mobile as a tool for communicating and interacting with you. We recognize that you place your trust in us, so we take care to safeguard your personal information.
What kind of personal information does Divi Resorts collect?
In using our website, you may choose to provide us with personal information such as contact details, travel preferences and birthday/anniversary dates.
Why does Divi Resorts collect and use personal information?
We may store this information and use it for marketing research and other marketing purposes by us, our affiliates and other carefully selected companies. Such marketing may include providing you with products and services that may be of interest to you. You have the right to opt-out or update your personal information at any time by writing to us at the address provided below.
Does Divi Resorts share your personal information with third parties?
We only share information with third parties when necessary for business and marketing purposes such as completing a reservation, sending communications or processing payments. We do not sell, trade or rent your personal information with third parties.
Does Divi Resorts make use of social media?
We maintain a presence on social media sites such as Facebook, Instagram and Twitter for communication and marketing purposes. In using these sites, you may choose to provide personal information about yourself and your interests. We may use this information to enhance your browsing experience, create marketing materials or advertisements and determine user preferences. If we decide to publish user assets (such as pictures, videos or posts), we will secure your permission in writing.
From time to time, we may offer surveys, contests, sweepstakes or other promotions on our website or through social media. We may use a third-party software program, which gathers personal information provided by your contest entries or social shares. By entering a Divi Resorts contest or giveaway, you must agree to certain terms and conditions of the software program provider.
Does Divi Resorts take steps to safeguard my personal information?
We have reasonable security measures in place to protect your information. We have procedures in place to monitor, review and update our websites to ensure we meet applicable security and compliance requirements.
How can I control the personal information I provided to Divi Resorts?
If you decide that you no longer wish to receive communication, you can request that we stop contacting you by writing to us at the address below.
Does Divi Resorts have a Pet Policy and a Service Animal Policy.
Yes, we have a strict Pet Policy and Service Animal Policy.
You may also contact us to request a copy of your personal information and request to have any inaccuracies corrected.
Divi Hotels Marketing, Inc.
c/o Special Consumer Services
6320 Quadrangle Drive, Suite 210
Chapel Hill, North Carolina 27517
Please review all travel requirements and restrictions prior to booking and arrival.
For the safety of our guests and staff, all owners, members, exchangers, and guests checking in to Divi Aruba Phoenix Beach Resort, Divi Dutch Village Beach Resort, and Divi Village Golf & Beach Resort are required to show proof of a negative PCR test for COVID-19 taken no more than 72 hours before check-in. For more information on current travel requirements, visit Aruba FAQs, Barbados FAQs, Bonaire FAQs, or St. Maarten FAQs.