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LITTLE BAY UPDATES

Please continue to watch for updates and progress via email and on Facebook.

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APRIL 6TH:

St. Maarten has gone through a lot since Hurricane Irma, but our beautiful island is coming back to life once again! Check out this video showcasing what St. Maarten looks like six months since Hurricane Irma: https://bit.ly/2GKkFT6.

Thanks again for your support of Divi Little Bay and the island of St. Maarten!


FEBRUARY 21ST:

We’re excited to update you on the progress made to reopen Divi Little Bay Beach Resort and share with you some new pictures of the work around the resort. We’ve been working diligently, not just cleaning up and restoring the resort, but planning, designing and implementing some amazing new facilities and amenities. As the President and COO of Divi Resorts, Marco Galaverna said back in November, “we are committed to rebuilding Divi Little Bay Beach Resort not just as good as it was before, but even better,” and we plan to deliver on that promise!

We know that many of our timeshare owners, Divi Vacation Club members, and past guests, are anxious to return to St. Maarten as soon as possible, so we are happy to confirm that the resort will partially reopen on May 12th, and we anticipate completing renovations by early spring 2019. While we’d love to have the entire resort restored by May, it’s just not possible given the changes we are making, safety and logistical reasons and the damage to the resort.

Here’s what is scheduled to be completed by May 12th:

Accommodations:
All of our Hotel Units and several Beachfront Villas will be completely renovated with some, if not all of the following: all new lighting, furniture, window treatments, water-saving toilets, interior paint, shower doors, faucets, crown molding, baseboards, 49” LED TVs, laptop safes, bluetooth alarm/clock/radio, interior doors and hardware, patio doors, appliances, HVAC, in-room Wi-Fi, electrical devices and panels, solar water heaters, exterior lighting, porcelain-tiled corridors, signage, exterior paint, signage lighting, landscaping and repaired roofs.

Food & Beverage:
Two restaurants will be open with updated menus. Seabreeze Restaurant will serve breakfast, lunch and dinner, and the completely redesigned, newly named, Fort Amsterdam Cafe (formerly Bayview Cafe), will serve coffee, breakfast sandwiches, pastries and ice cream.

Pool:
The renovated Seabreeze pool will be open with new bathrooms and pool furniture.

Beach:
Our new beach cleaner has been hard at work grooming and restoring our beautiful beach, and the sea and sand will be ready for guests.

Lobby:
The lobby will be reopened with new furniture, renovated restrooms and new bellman golf carts.

Public Spaces:
Public spaces throughout the resort will be improved including new roofs for the main building and retail stores as well as exterior paint, lighting and porcelain-tiled corridors. The parking area in front of the retail shops will be renovated and will receive new lighting. There will be a new parking area (where the tennis court once was), and new thatch roofs will be added to the taxi, car rental and bird cage areas.

Resort Activities/Shops:
All on-site shops, the gym, the Aqua Mania water sports center and the dock will be open. The Indulgence By The Sea Spa was rebuilt and reopened in December, and continues to serve locals and tourists alike.

Construction on the remaining renovations will be completed by early spring 2019 and include the following:

The remaining units and Casitas, Public Spaces, the NEW pureocean Pool & Bar, Infinity Pool, pureocean Restaurant, and a NEW eatery called The Shack.

We know many of you have questions and concerns about the island. The good news is much of our friendly island is coming back to life including airports, cruises and restaurants/shops. Also, most water and land sports have been restored and many events, including St. Maarten’s popular Heineken Regatta and Carnival will be taking place on the island in the coming months.

We’d also like to announce that Divi Little Bay has a new General Manager, Anne-Marie Brooks. Anne-Marie replaces Celine Van Meer, who recently moved to Bonaire with her family to take over the General Manager position at Divi Flamingo Beach Resort & Casino.

Lastly, as we hope you can imagine, the reconstruction of Little Bay has been a massive undertaking and we appreciate your support and patience throughout this process. For all of us at Divi Little Bay it’s a labor of love, and we can’t wait to welcome you and your family back to our beautiful resort!

Please continue to watch for updates on our Facebook page and via email. If you have a reservation and have any questions, please contact us via email at littlebayupdate@diviresorts.com. We ask for your patience as we work to accommodate everyone’s requests and answer any questions you may have.

Thank you!
Divi Little Bay


DECEMBER 16TH:

THANK YOU to everyone who has inquired about the health of our beloved Divi Diva GIZMO! She is doing very well. She's missing you though, but getting lots of love and attention from staff and our construction team!

Here she is enjoying her breakfast this morning!


DECEMBER 1ST:

It’s your last chance to donate to the GoFundMe campaign to help Divi Little Bay’s employees rebuild their lives on St. Maarten following Hurricane Irma. The campaign will be ending on Friday, December 8th in order to distribute remaining funds to staff members before the holidays.

We greatly appreciate the many generous contributions we’ve received over the past few months, and we look forward to reopening in 2018!


NOVEMBER 21ST:

It’s been two months since Divi Little Bay Beach Resort and the island of St. Maarten were hit by devastating hurricanes and a tropical storm. Divi Little Bay has been hard at work since then repairing and restoring the resort, and we would like to take this time to update you on the following:

Thank You: We have received, and continue to receive, an outpouring of support and heartfelt messages from guests, owners and members. The management and staff of Divi Little Bay Beach Resort want to once again express their deepest gratitude and appreciation during this difficult time. Your encouragement and positivity keeps staff members motivated in recovery efforts on the resort, at their homes and around the island. The staff also sends their heartfelt thanks to all who donated to the GoFundMe campaign. These funds have been distributed directly to employees to assist with home repairs and household needs.

Next Steps: Over the last two months, the President and COO of Divi Resorts Group, has flown to St. Maarten several times to meet with insurance adjusters, work with Little Bay’s management team on the coordination and cleanup of the resort, and of course, check on Little Bay’s staff. He has spoken with many staff members individually to assess their needs and concerns regarding the reconstruction and reopening.

The resort has established a goal of reopening in May 2018, and everyone is working diligently to meet that goal. Here’s some of the progress that Divi Little Bay has made to date:

Insurance Claim:

- A full survey has been done on the damage by Little Bay’s insurance adjuster and the Divi construction team.

- Divi Little Bay is working with its insurance company to finalize their claim as soon as possible.

Cleanup:

- Little Bay’s staff worked hard on the cleanup of the resort, including emptying rooms to make them ready for construction subcontractors.

- A subcontractor was hired to clean up all large items, including damaged trees, and remove the sand from rooms and buildings around the resort.

- The ministry of TEATT (Tourism, Economic Affairs, Traffic, Telecommunications) is working on cleaning the beach.

Rebuild:

- Divi Little Bay hired 4 subcontractors in September, to secure them as soon as possible, due to the need for everyone to rebuild on the island.

- These crews are currently fixing roofs on the beach villas, casitas, main building, retail building, hotel section 12 & 22, buildings 1–12, and buildings A, B, D, E, F and G.

- Interior repairs have begun on the beach villas, buildings 1–12, building A, B, D, E, F and G, casitas and the hotel rooms.

GoFundMe Fundraising Efforts:

- Everyone at Divi Little Bay is very grateful for these generous donations, and the sentiments expressed by the owners, past guests and general public who contributed.

- As of today, the GFM campaign has raised a total of $53,325. The Resort distributed donated funds on Tuesday, November 7, which at that time totaled $49,025. In accordance with Divi Little Bay’s management team, staff and the union’s wishes, funds were disbursed equally. The GFM campaign will remain open for anyone who still wishes to donate. All additional funds (beyond the $49,025 already dispersed) will be distributed to employees in the same manner. If you would like to donate, please visit: https://www.gofundme.com/send-love-to-divi-little-bay-staff

Update on Gizmo:

- Many of you have inquired about the health and well-being of our beloved Divi Diva, Gizmo. We are happy to report she is doing very well and hasn’t let the construction ruffle her feathers – she can do that all by herself! While she’s missing her Dutch Marines, and of course all of Divi Little Bay’s owners and guests, she certainly doesn’t seem to mind the beautification of her home.

Coming Up:

- Our construction crews will continue structural repairs to prepare buildings for interior reconstruction.

- Once building interiors are restored, we will begin the process of furnishing and redecorating throughout the resort.

- Barring any construction delays, we hope to reopen the resort in May 2018.

As always, keep watching this space for more updates and thank you again for your continued support. 


NOVEMBER 7th:

It was all smiles yesterday as Divi Little Bay staff received checks from YOUR generous donations to the GoFundMe campaign, which has now raised more than $50,000! Employees celebrated the special occasion with a delicious cake and refreshments, plus a formal check presentation. The entire Little Bay staff sends their love and gratitude for all of the uplifting words of encouragement and generous donations. The GoFundMe campaign will remain open for anyone who still wishes to donate to the cause. Every little bit helps! Donate here: http://bit.ly/2m165QV Little Bay staff can't wait to welcome back guests, owners and members to St. Maarten when the resort reopens in May 2018!


OCTOBER 20th:

As many of you may know, at every Divi Resort we have our famous Divi Totem. It’s known throughout the Caribbean and wherever it’s placed, it instantly becomes a favorite photo spot for our guests! 

Amazingly, our Divi Totem was spared during the storm and it will stand proudly again in St. Maarten, when Divi Little Bay Beach Resort reopens in May 2018. 

We would like to thank everyone who has donated to our GoFundMe campaign. If you'd like to contribute, please go to http://ow.ly/lBxv30fymQe. Together we CAN reach our goal. Please don’t forget to spread the news about our campaign. 100% of your donations go directly to Divi Little Bay's staff. 


OCTOBER 16th:

Thank you again to all our loyal owners, members, and guests who continue to post positive comments and support, and to all those who have donated to our GoFundMe campaign at http://ow.ly/lBxv30fymQe

 In response to inquiries on disbursement of the fund, please be assured that Management at the Resort, the employees, and the labor union are working on a plan for distribution. As soon as this is settled, all funds will be disbursed in accordance with their wishes.


OCTOBER 9th:

We thought we’d share some more photos of our cleanup efforts at Divi Little Bay, St. Maarten. As you can see, our staff remain busy.

Thank you again to all our loyal owners, members, and guests who continue to post positive comments and support, and to all those who have donated to our GoFundMe campaign at http://ow.ly/lBxv30fymQe

We appreciate your spreading the news to friends and family. Please remember that 100% of your donations go directly to Divi Little Bay's staff.


OCTOBER 6th:

Our staff remain busy with cleanup, their spirits are high and it’s good to see smiling faces. 

Thank you again to all our loyal owners, members, and guests who continue to blow us away with your incredible generosity and concern. We're overwhelmed with the outpouring of support. Your shares and donations will make a difference in the lives of Little Bay's staff and they could not be more thankful. Together – we CAN reach our goal! 

If you haven’t yet, please don’t forget to spread the news about our campaign: www.gofundme.com/send-love-to-divi-little-bay-staff


OCTOBER 1:

Gizmo, our Divi Diva is out and about early today bringing joy and support to everyone at Divi Little Bay. If you'd like to help too, please donate to gofundme.com/send-love-to-divi-little-bay-staff 100% of donations go directly to our staff. Thank you.



SEPTEMBER 30:

We can’t thank you enough for your efforts to help us reach our GoFundMe campaign goal!

Many of you have asked how donations will be used. We are fully committed to our staff, so ALL money raised will go directly to employees. Specific details will be determined by management at the Resort in consultation with staff and their labor union. We will continue to update you as we know more.

We hope you’ll share our campaign with friends and family so we can raise even more money: gofundme.com/send-love-to-divi-little-bay-staff


SEPTEMBER 27th:

You asked, we listened. Many of you questioned how to help Little Bay’s beloved staff after Hurricane Irma struck the island of St. Maarten, which is why we established a GoFundMe campaign to raise money for those affected.

A HUGE thank you to those who have already donated to our GoFundMe campaign - your support and kind words mean the world to all of us at Divi Resorts. 

Please continue to help us reach our goal by sharing the campaign with friends and family. Every dollar counts:https://www.gofundme.com/send-love-to-divi-little-bay-staff


SEPTEMBER 22th:

Little miss Gizmo found herself a new man! She’s certainly not shy about her feelings for the Dutch Marines. 😉


SEPTEMBER 20th:

Gizmo was feeling quite generous during Hurricane Irma - she let our other flock of winged residents live in her home rent-free during the storm! They were very appreciative, but ready to fly home to their own perches to continue socializing and spreading joy. #StayStrongSXM #SXMStrong #Irma #HurricaneIrma #StMaarten


SEPTEMBER 19th:

ARUBA GIVING BACK: Divi Resorts in Aruba recently participated in Holiday Inn Resort Aruba’s Soup Drive to raise money for the Red Cross Aruba while they assist St. Maarten and other islands impacted by #HurricaneIrma. #diviresorts #givingback #SXMStrong #divifamily #stmaarten


SEPTEMBER 19th:

We love hearing your beautiful memories of Divi Little Bay while we work hard to clean up and rebuild. Let’s keep the positivity going - share your favorite St. Maarten holiday photo, and tell us what makes Little Bay special to you. 💗

#divifamily #stmaarten #memories #positivity #SXMStrong


SEPTEMBER 18th:

Hurricane Irma certainly didn't ruffle Gizmo's feathers! Our Divi Diva stayed calm and kept spirits high while she weathered the storm inpureocean. Now this St. Maarten star is cozying up with a new group of friends from the Dutch Marines. Looks like someone has a flirtatious feathered fan! 😍


SEPTEMBER 15th:

Great news to share! While public entry to St. Maarten has been restricted, we were finally able to get a core group of staff, including Divi Resorts President & COO, Marco Galaverna, on the island to thank employees for their hard work and dedication during the storm, and to begin assessing the damage.

Right now, communication from the island is sparse due to limited wifi, but we will continue to keep you up-to-date on any new information!

#StayStrongSXM #SXMStrong


SEPTEMBER 12th:

UPDATE ST. MAARTEN

It’s truly a team effort at Divi Little Bay as we continue to shelter employees and Dutch marines while Hurricane Irma cleanup progresses.

We’re especially grateful for the help of the Dutch marines, who not only took over kitchen cleaning duties last night so our staff could rest, but also cooked dinner for the entire staff as a thank you for Divi’s hospitality.

At this time, we are still running on generator power, but marines have restored running water to the resort, allowing staff to shower for the first time since Irma hit the island.

We continue to assess the extent of the damage and will update you with more information as we have a better understanding of the situation.

#StayStrongSXM #SXMStrong


SEPTEMBER 12th:

UPDATE ST. MAARTEN

We’re happy to lend a helping hand to those in need! As such, Divi Little Bay has agreed to allow a troop of Dutch Marines, there to assist citizens of St. Maarten, to use the Resort as a base station.

In addition, since the onset of Hurricane Irma, staff members and their family have been staying at the Resort, and we have established the Little Bay Shelter Program, which will provide shelter at the Resort as staff begin the work of finding more permanent housing solutions. The program is still evolving as we continue to explore all assistance options.

We’re thrilled to hear that cargo vessels are once again coming into the port, and NV GEBE is starting to restore electricity in some areas. We are currently still running generator power to limited areas of the Resort, and hope to have our power back on soon!

Sadly, most of our staff are facing significant personal property damage and losses, and some have even lost their homes. At this time, donations of food, clothing and other items cannot be sent to the island due to delivery issues.

As a reminder, we've set up a GoFundMe campaign to assist with cash donations: gofundme.com/send-love-to-divi-little-bay-staff. All funds raised will go directly to Little Bay's staff needs, in addition to support provided by Divi.

Thank you for your understanding and support, and we will update you again once we know more.


SEPTEMBER 11th:

Just a quick update following Hurricane Irma:

We are happy to confirm again that guests and staff are safe, with no serious injuries. Fortunately, there is electricity from the generator, as well as limited wifi service. 
At this time, the Resort will remain closed until we are able to fully assess the damage. The safety and comfort of everyone on property is a top priority.
We thank you for your continued support.


SEPTEMBER 11th:

We are blown away by the support of all of our wonderful Divi family during this tough time! As you can image, we are receiving many calls regarding the Resort. To assist with the call volume, we’ve set up a dedicated email to address your questions and concerns: hurricanequestions@diviresorts.com.

Rest assured, if you have a scheduled vacation to Divi Little Bay, we will be reaching out as soon as possible to discuss travel options.

Thanks again for your patience!


SEPTEMBER 11th:

HOW CAN YOU HELP SUPPORT DIVI LITTLE BAY STAFF

We would like to express our deep appreciation for the outpouring of concern and good wishes from so many. In response to all the inquiries about how you can help, we have set up a GoFundMe account where you can safely and reliably contribute.

We are exploring all options for supporting our Resort staff and their families, and are incredibly grateful for any assistance that you can provide.

https://www.gofundme.com/send-love-to-divi-little-bay-staff


SEPTEMBER 10th:

UPDATE ST. MAARTEN

On behalf of the staff, we are pleased to confirm that all American guests staying at Divi Little Bay Beach Resort have been checked out and are safely returning to their homes. Resort staff would like to thank them for their help, understanding and good cheer in such unprecedented circumstances. These remaining guests left this afternoon on Royal Caribbean’s Adventure of the Seas. Despite two hurricanes, one of which was the most powerful hurricane ever recorded in the Atlantic, Celine van Meer (General Manager), Thijs Scheepers (Assistant General Manager), Barry Richards (Chief Engineer), Gizmo (the Parrot) and all the other staff members at Divi Little Bay hope all guests enjoyed their stay as much as they enjoyed serving them. There were friendships formed that will never be forgotten.

We have a few remaining guests from other nationalities that fly out in the morning or are waiting to access the French side of the island, St. Martin.

For more information on the ships itinerary, please contact Royal Caribbean’s Emergency Service Center at 800-256-6649. The ship-to-shore number is 321-953-9003 (ship-to-shore phone rates are $7.95 per minute and they accept only Visa or MC).

We are so very happy and thankful that guests will be reunited with their family and friends very soon.

With all guests safely on their way, the staff will now begin rebuilding what was lost into something better. We also would like to thank all the caring people outside of St. Maarten that have been so supportive.

Regarding future reservations:
Now that both Irma and Jose have passed, we will be commencing with the evaluation of the resort. Our management office has already communicated with owners, members and guests who had reservations in the next few weeks.

Please continue to watch for updates, or contact Divi Owner Relations Department via email at ownerrelations@diviresorts.com, or Divi Reservations Department by phone at (800) 367-3484, Monday – Friday, 8am – 5pm.


SEPTEMBER 9th:

Update Tropical Storm Jose

As everyone knows, St. Maarten was impacted by Jose in the late afternoon. The National Hurricane Center downgraded the impact of the storm to a tropical storm warning, which is welcome news. Communications are naturally difficult, and we are awaiting confirmation on the safety of our guests and staff. However, the main building has proved itself to be strong.

We thought people would like to see the shelter our resort is providing, so we’ve included a video filmed by a Dutch news team. The video (while in Dutch), shows the organization and care our staff are providing, under very difficult circumstances, as they continue to make conditions as comfortable as possible.

Once again we ask for your patience in getting accurate updates to you.

Thank you.

https://nos.nl/…/2192088-toerist-geeft-rondleiding-door-zij…


SEPTEMBER 9th:

UPDATE FROM ST. MAARTEN

Our resort staff shared this photo and asked us to mention, how grateful everyone has been for the hard work of the Dutch Marines.

They have been working tirelessly throughout St. Maarten, bringing much needed help and supplies, and as importantly, encouragement and security. You can see them in our photo delivering water to the resort. Their professionalism, confidence and competency are truly exceptional and provided a great deal of assurance to all.

We will get more photos and video posted as soon as we have it available. Please continue to watch here for updates as the guests and staff ride out Jose.


SEPTEMBER 9th:

Update Hurricane Irma aftermath

Although communication with our management team at Divi Little Bay is sporadic, we continue to receive positive reports on the health and wellbeing of our guests and staff.

The Resort is now preparing for Hurricane Jose, whose effects are expected this afternoon. Our guests have food, water and are sheltering in the main building. We are continuing to work on the safe airlift of our guests from the island as quickly as possible.

The Dutch Marines have been able to dock a ship and get flights in from Curacao so more troops and supplies are on the ground in St. Maarten. They are in control of the airport and providing some security and emergency help on the island.

Once again we ask for your patience in getting accurate updates to you. We understand that many are concerned for loved ones and friends. We ask everyone sharing photos and comments to please post responsibly and with compassion for those going through this difficult experience.

Thank you.


SEPTEMBER 8th:

Update Approaching Hurricane Jose

Our Resort staff have been very busy today, cleaning up debris (and guests are helping, too!). This is important with Hurricane Jose’s arrival tomorrow. Unfortunately, it has intensified, but according to the National Hurricane Center, there is a slight shift to the east, which is a good thing.

The generator is functioning and guests will be sheltered in the same main building that remained strong during the last storm.

We again ask for your patience and understanding in communicating updates.

  

SEPTEMBER 8th:

HERE SHE IS!!

We would like to thank everyone who has inquired about the health and wellbeing of Gizmo our Divi Diva. As you can see she is doing very well and still grabbing all the attention!


SEPTEMBER 8th:

We wanted to share this article with video taken by an intern working at Divi Little Bay Beach Resort, St. Maarten. In this video you will see that we have a lot of debris clean up ahead of us, but luckily, most of our structures are intact and everybody is safe!


SEPTEMBER 7th:

Just a quick update following Hurricane Irma:
We are happy to confirm again that guests and staff are safe, with no serious injuries. Fortunately, there is electricity from the generator, as well as limited wifi service. 
At this time, the Resort will remain closed until we are able to fully assess the damage. The safety and comfort of everyone on property is a top priority.
We thank you for your continued support.


SEPTEMBER 6th:

Update, Hurricane Irma on St. Maarten

We have had further contact with our resort management team and all guests and staff are safe and well, including those who elected to not move to our main building.

The generator is running and food and water is available and damage assessments have started.

We will provide further updates as they become available.

We appreciate your continued support and patience during this time.

  

SEPTEMBER 5th:

Hurricane Irma

Conditions continue to remain favorable for Irma to impact St. Maarten over the next 24-48 hours and the island’s emergency measures are now in place.

Due to the uncertainty of the levels of wind and rain the island may experience, Divi Little Bay Beach Resort staff have been working diligently through their emergency procedures and communication to ensure the safety and well-being of guests and the property.

These precautionary measures include: 
• Mandatory room moves 
• Mandatory and swift relocation to a central location when instructed
• Following island curfew procedures

We ask guests and staff who remain on property to comply with all instructions communicated by our Management Team.

For owners and guests with future reservations to Divi Little Bay Beach Resort, who have questions about their booking, please contact Reservations at 1-800-367-3484 (toll-free) or 919-419-3484, Monday-Friday, 8:30am-5:00pm ET.

We wish to thank our members of staff for their calm and professional efforts and our guests for their continued cooperation. We hope the storm passes quickly and everyone remains safe.



It’s your last chance to donate to the GoFundMe campaign to help Divi Little Bay’s employees rebuild their lives on St. Maarten following Hurricane Irma. The campaign will be ending on Friday, December 8th in order to distribute remaining funds to staff members before the holidays.

We greatly appreciate the many generous contributions we’ve received over the past few months, and we look forward to reopening in 2018!



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