Transient
Terms & Conditions

Reservation Policies

Worry-Free, Cancel Anytime Resort Policy: When you make a nightly rental reservation, you can cancel and change your mind any time prior to arrival for any reason with no penalties. If you choose to reschedule your reservation during peak travel dates, you will only be responsible for the cost difference.

*All Divi Resorts cancellation and change penalties will be waived for new hotel bookings made anytime through December 31, 2021. Cancellations or changes must be made prior to arrival. This does not include airfare cancellations or changes. If the reservation is rescheduled during peak travel dates, you will be responsible for the difference in cost. For questions regarding airfare please contact your airline directly or reach out to your travel insurance policy holder.

Cancellation of meal plans 7 days or less prior to scheduled arrival date, will realize a $25.00 penalty. Cancellations on day of arrival or during stay, forfeit all monies paid.

Cancellation of dive packages 7 days or less prior to scheduled arrival date, will realize a 1 night penalty. Cancellations on day of arrival or during stay, forfeit all monies paid.

Divi Club Escapes promotional weeks are non-refundable and cannot be cancelled or changed.

All fees & terms are subject to change without notice. 

Check-in Policy: 
A credit card imprint is required upon check-in. No pets allowed.

Pet Policy Service Animal Check-In

Checkout Policy: 
Any incidentals incurred during your stay are due at the time of checkout. A late check-out penalty will be charged for any guest staying past the checkout time.